Title
Leadership and Management in the Hospitality Industry,New
Delivery time: 8-12 business days (International)
Leadership and Management in the Hospitality Industry by Robert H. Woods, Judy Z. King [Educational Institute of the American Hotel Motel ,2010] [Paperback] 3RD EDITION
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Shipping & Returns
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Frequently Asked Questions
- Q: What is the main focus of 'Leadership and Management in the Hospitality Industry'? A: The textbook focuses on improving leadership abilities, understanding high-performance teams, and employee empowerment within the hospitality industry.
- Q: Who are the authors of this textbook? A: The book is authored by Robert H. Woods, Ph.D., CHRE, from the University of Nevada, Las Vegas, and Judy Z. King, President of Quality Management Services.
- Q: What is the publication date of this book? A: The book was published on January 1, 2010.
- Q: How many chapters does the textbook contain? A: The textbook contains 11 chapters.
- Q: Is this book suitable for new managers in the hospitality industry? A: Yes, the book provides practical information and tools that are beneficial for new managers looking to enhance their leadership skills.
- Q: What type of binding does this book have? A: This edition is softbound, meaning it has a paperback binding.
- Q: What condition is the book in? A: The book is listed as 'New' condition.
- Q: Does the textbook cover topics related to ethics? A: Yes, this edition includes a chapter specifically discussing ethics in the hospitality industry.
- Q: How many pages are in 'Leadership and Management in the Hospitality Industry'? A: The textbook has a total of 374 pages.
- Q: Where can I find more information about pricing for this book? A: For more information and special pricing options, you can contact the AHLEI sales team.