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Leading Change: An Action Plan from The World's Foremost Expert on Business Leadership,Used
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John Kotter, the world's foremost expert on business leadership, distills twentyfive years of experience into Leading Change. A musthave for any organization, this visionary and very personal audiobook is at once inspiring, clearheaded, and filled with important implications for the future.The pressures on organizations to change will only increase over the next decades. Yet the methods managers have used to strengthen their companiestotal quality management, reengineering, right sizing, restructuring, cultural change, and turnaroundsroutinely fall short. In Leading Change, Kotter identifies an eightstep process that every company must go through to achieve its goal, and shows where and how peoplegood peopleoften derail. Emphasizing again and again the critical need for leadership to make change happen, Leading Change provides unprecedented access to our generation's business master and a positive role model for leaders to emulate.
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