Leading Change in Health and Social Care,Used

Leading Change in Health and Social Care,Used

SKU: SONG0415305462 In Stock
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
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Learning is at the heart of change. This book breaks new ground in exploring the need for individuals to engage in personal change, through learning, as an essential part of achieving significant change in organisations. It explains how to engage with people's energy, enthusiasm and abilities to enable them to think and do things differently.Providing an overview of leadership theories and a practical guide to management tools and techniques, Leading Change in Health and Social Care is illustrated throughout with examples drawn from health and social care settings. Key topics covered include:* contemporary models of transformational leadership* learning as the foundation of personal and organisational change* systems thinking as a way of understanding change in complex services* visions of a better future and how to develop them* values and how they influence our choice of direction* inspiring ourselves and others to take action.This is a book for everyone who wants to improve health and social care services and enhance the experience of patients and service users. It assumes no previous knowledge of change management and is appropriate for students, teachers, trainers and professionals.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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