Leading the Malcolm Baldrige Way: How WorldClass Leaders Align Their Organizations to Deliver Exceptional Results

Leading the Malcolm Baldrige Way: How WorldClass Leaders Align Their Organizations to Deliver Exceptional Results

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SKU: SONG1259588661
UPC: 9781259588662
Brand: McGraw-Hill Education
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The definitive guide to implementing Baldrige Criteria in any organizationfrom the team that has worked with 19 Malcolm Baldrige Award winners***This book features one of the newly announced Baldrige Award 2016 recipients and the first ever longterm care facility, Kindred Nursing and RehabilitationMountain Valley***For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire. With this actionready guide from the renowned experts at BaldrigeCoach, you too can master the principles of Baldrige Criteria, harness the power of performance excellence, and achieve awardworthy results. Learn how to:* Drive employee engagement to exciting new levels* Create an organizational culture that energizes everyone* Maintain upward momentum, even in a downturn* Counteract negativity and entitlement with positive feedback* Get your senior managers on board and up to speed* Cultivate strong leaders and build powerful teams* Accelerate excellence throughout your organizationWhether youre a toplevel executive or a midlevel manager, whether your organization is large or small, succeeding or flailing, Leading the Malcolm Baldrige Way gives you all the tools you need to engage every one of your employees using data and strategies that work. This proven approach gives you a complete framework for continuous improvement, with a focus on benchmark objectives, employee initiatives, and workforce alignment. Combining the best practices of some of the best leaders in the world today, these techniques will help you create a strong, effective organizational culture that will propel your team to victory.Filled with candid CEO interviews and powerful new insights, its a complete master class in succeeding and leadingthe Malcolm Baldrige way.

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

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