Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities,Used

Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities,Used

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As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apartwith potentially disastrous consequencesand it's the task of perceptive leaders to bring them together again Worldrenowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediatorsleaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deepseated problems. Both practical and passionate, this book makes the tools of crossborder leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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