Title
Lean Hospitals: Improving Quality, Patient Safety, And Employee Engagement, Second Edition
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 3–5 business days
- Estimated Delivery: 6–10 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Healthcare Leaders Around The World Are Facing Tough Challenges, Including The Need To Deliver Better Value For Patients And Payers, Which Means Improving Quality While Reducing Cost. It Might Seem Impossible To Do Both, But Organizations Around The World Are Proving It'S Possible, Through Lean. Health Systems Are Able To Enhance All Dimensions Of Patient Care, Including Both Safety And Service, While Creating More Engaging And Less Frustrating Workplaces For Healthcare Professionals And Staff... All Leading To Improved Longterm Financial Performance.Building On The Success Of The Shingo Prizewinning First Edition, Lean Hospitals: Improving Quality, Patient Safety, And Employee Engagement, Second Edition Explains How To Use The Lean Management System To Improve Safety, Quality, Access, And Morale While Reducing Costs. Lean Healthcare Expert Mark Graban Examines The Challenges Facing Today'S Health Systems, Including Rising Costs, Falling Reimbursement Rates, Employee Retention, And Patient Safety.The New Edition Of This International Bestseller Begins With An Overview Of Lean Methods. It Explains How Lean Practices Such As Value Stream Mapping And Process Observation Can Help Reduce Wasted Motion For Caregivers, Prevent Delays For Patients, And Improve The Longterm Health Of Your Organization. In Addition To A New Introduction From John Toussaint, This Updated Edition Includes:New And Updated Material On Identifying Waste, A3 Problem Solving, Employee Suggestion Management, And Strategy Deployment New Case Studiesincluding A New Kanban Case Study (Northampton General Hospital) And Another That Ties Together The Themes Of Standardized Work, Kanban, 5S, Visual Management, And Lean Leadership For The Prevention Of Patient Harm New Examples And Updated Data Throughout, Including Revised Chapters On Patient Safety And Preventing Medical Errors Detailing The Steps Needed For A Successful Transition To A Lean Culture, The Book Provides The Understanding Of Lean Practicesincluding Standardized Work, Error Proofing, Root Cause Problem Solving, And Daily Improvement Processesneeded To Reduce Common Hospital Errors. The Balanced Approach Outlined In This Book Will Guide You Through The Process Of Improving Quality Of Service While Reducing Costs In Your Hospital.*The Lean Certification And Oversight Appeals Committee Has Approved Lean Hospitals As Recommended Reading For Those In Pursuit Of Lean Bronze Certification From Sme, Ame, Shingo Prize, And Asq.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What are the dimensions of the book? A: The book measures seven point twenty-five inches in length, zero point fifty-one inches in width, and ten point twenty-five inches in height. It's a standard size for a paperback book, making it easy to handle and store.
- Q: How many pages does this book have? A: The book contains two hundred sixty-eight pages. This length provides a comprehensive overview of Lean management in healthcare.
- Q: What type of binding does this book use? A: This book features paperback binding. Paperback is lightweight and flexible, making it suitable for casual reading and easy transport.
- Q: How can I apply Lean practices from this book? A: You can apply Lean practices by implementing strategies such as value stream mapping and process observation. The book provides step-by-step guidance for improving quality and reducing costs in healthcare settings.
- Q: Is this book suitable for beginners in Lean management? A: Yes, this book is suitable for beginners. It starts with foundational concepts and gradually introduces more complex Lean strategies.
- Q: What reading level is this book appropriate for? A: This book is intended for healthcare professionals and leaders. It uses accessible language but may require some familiarity with healthcare terminology.
- Q: How do I keep this book in good condition? A: To keep the book in good condition, store it in a dry place and avoid exposing it to direct sunlight. Regularly check for any signs of wear and handle it gently.
- Q: Can I lend this book to others? A: Yes, you can lend this book to others. Just ensure it is returned promptly to maintain its condition.
- Q: Is this book safe for children? A: This book is not specifically written for children. It is aimed at healthcare professionals, so it may not be suitable for younger audiences.
- Q: What if my book arrives damaged? A: If your book arrives damaged, you should contact the seller for return instructions. Most sellers offer a return policy for damaged items.
- Q: Does this book come with a warranty? A: No, this book does not come with a warranty. However, you can typically return it if it is defective upon arrival.
- Q: Can I find case studies in this book? A: Yes, the book includes new case studies that illustrate Lean principles in action. These real-world examples help to understand the practical application of Lean management.
- Q: Is there updated material in the second edition? A: Yes, the second edition contains new and updated material on various Lean practices, including A3 problem solving and employee suggestion management. This makes it a valuable resource for current Lean strategies.
- Q: Who is the author of this book? A: The author of the book is Mark Graban. He is a well-known expert in Lean healthcare and has authored multiple publications on the subject.
- Q: What is the main theme of this book? A: The main theme of the book is improving quality, patient safety, and employee engagement in healthcare through Lean management. It addresses current healthcare challenges and offers practical solutions.