Title
Lean Hospitals: Improving Quality, Patient Safety, And Employee Engagement, Third Edition
Delivery time: 8-12 business days (International)
Organizations Around The World Are Using Lean To Redesign Care And Improve Processes In A Way That Achieves And Sustains Meaningful Results For Patients, Staff, Physicians, And Health Systems. Lean Hospitals, Third Edition Explains How To Use The Lean Methodology And Mindsets To Improve Safety, Quality, Access, And Morale While Reducing Costs, Increasing Capacity, And Strengthening The Longterm Bottom Line.This Updated Edition Of A Shingo Research Award Recipient Begins With An Overview Of Lean Methods. It Explains How Lean Practices Can Help Reduce Various Frustrations For Caregivers, Prevent Delays And Harm For Patients, And Improve The Longterm Health Of Your Organization.The Second Edition Of This Book Presented New Material On Identifying Waste, A3 Problem Solving, Engaging Employees In Continuous Improvement, And Strategy Deployment. This Third Edition Adds New Sections On Structured Lean Problem Solving Methods (Including Toyota Kata), Lean Design, And Other Topics. Additional Examples, Case Studies, And Explanations Are Also Included Throughout The Book.Mark Graban Is Also The Coauthor, With Joe Swartz, Of The Book Healthcare Kaizen: Engaging Frontline Staff In Sustainable Continuous Improvements, Which Is Also A Shingo Research Award Recipient. Mark And Joe Also Wrote The Executive?S Guide To Healthcare Kaizen.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement'? A: The book focuses on using Lean methodology to enhance safety, quality, access, and morale in healthcare organizations while reducing costs and increasing capacity.
- Q: Who is the author of this book? A: The author of 'Lean Hospitals' is Mark Graban, who is also a co-author of other notable works in healthcare improvement.
- Q: What topics are covered in the third edition of 'Lean Hospitals'? A: The third edition covers structured Lean problem solving methods, Toyota Kata, Lean Design, and includes additional examples and case studies.
- Q: How many pages does 'Lean Hospitals' have? A: The book contains 360 pages.
- Q: Is this book suitable for healthcare professionals? A: Yes, this book is designed for healthcare professionals seeking to implement Lean practices to improve organizational performance.
- Q: What is the publication date of the third edition? A: The third edition of 'Lean Hospitals' was published on July 27, 2016.
- Q: What are the benefits of applying Lean methodology in hospitals? A: Applying Lean methodology can help reduce frustrations for caregivers, prevent delays and harm for patients, and improve long-term health outcomes for organizations.
- Q: Is the book available in different formats? A: The book is available in paperback format.
- Q: What is the item condition of the book? A: The book is in new condition.
- Q: Can this book help with employee engagement in healthcare settings? A: Yes, 'Lean Hospitals' provides insights on engaging employees in continuous improvement efforts to enhance workplace morale and effectiveness.