Title
Lean Office and Service Simplified,Used
Delivery time: 8-12 business days (International)
Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive HowTo Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management.Winner of a 2012 Shingo Prize, this book covers essential Lean tools, including 5S and mistake proofing. It breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies readers with specific howto methodologies. Providing detailed examples throughout, the text illustrates the functions found in most service organizations, as well as the administrative areas of manufacturing companies.Drawing on more than two decades of practical experience, the author provides implementation strategies on a functionbyfunction and departmentbydepartment basis. He examines the most common obstacles that readers are likely to encounter and supplies strategies to address those obstacles. The text includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to help kickstart your Lean implementation efforts. Watch Shingo Prizewinning author Drew Locher discuss how to implement Lean concepts into your office and service settings.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Lean Office and Service Simplified'? A: The book primarily focuses on applying Lean methods to office and service environments, detailing key concepts of Lean and providing specific how-to methodologies.
- Q: Who is the author of this book? A: The author of 'Lean Office and Service Simplified' is Drew Locher, who has over two decades of practical experience in Lean implementation.
- Q: What are some key topics covered in the book? A: The book covers essential topics such as value stream management, standard work, flow, level pull, visual management, 5S, and mistake proofing.
- Q: Is this book suitable for beginners in Lean management? A: Yes, the book breaks down Lean concepts into elementary components, making it accessible for beginners as well as providing depth for experienced practitioners.
- Q: How many pages does the book have? A: The book contains 194 pages.
- Q: What type of binding does this book have? A: The book is available in paperback binding.
- Q: When was 'Lean Office and Service Simplified' published? A: The book was published on February 17, 2011.
- Q: Are there practical tools included in the book? A: Yes, the book includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to assist in Lean implementation efforts.
- Q: What is the condition of this book? A: The book is in new condition.
- Q: Can this book help with common obstacles in Lean implementation? A: Yes, the author examines common obstacles and provides strategies to address them, making it a practical guide for implementation.