Listening: Attitudes, Principles, and Skills,Used

Listening: Attitudes, Principles, and Skills,Used

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Listening, Sixth Edition takes an experiential approach to listening instruction, providing extensive applied examples and cases within the context of the HURIER listening model. The text encourages students to view listening as a process involving six interrelated components, which are developed along the parallel dimensions of theory and skill building. This new edition offers a companion website as well as additional and updated cases, intext exercises, and questions for discussion. Throughout the text, new content has been added to address students world of evolving technology and expanding social boundaries.Included in the new edition:The complexities of listening to social media and the unique challenges presented by mediated communicationNew and expanded topics in Listening Challenges, including listening as it relates to career communication and business contextsSuggested techniques for encouraging others to listenThe new requirements of listening across cultural and generational boundaries, emphasized throughoutOpening cases that present timely issues related to the listeners social responsibilities A personal journal assignment in each chapter

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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