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Make Them Smile: Why Customer Satisfaction Is The Key To Rapid And Sustainable Growth,New
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From the Founder and CEO of Deca Dental Group, learn to scale your organization to grow your impact and create sustainable wealth.Highly specialized service providerssuch as doctors, lawyers, dentists, physical therapists, and consultantsare often limited in their growth and earning potential by their notoriously difficulttoscale industries.As a dental student at Tufts University School of Dental Medicine just four years after leaving Zimbabwe for America, Dr. Sulman Ahmed was already looking ahead to an alternative future to private practice, determined to help as many people as possible, innovate within a stagnant industry by putting the customer experience first, and maximize his earning potential.In Make Them Smile Dr. Ahmed shows readers how he scaled his customercentric services and built a national brandknown as the Starbucks of dentistryand offers guidance on how to:Identify the ideal gap to fill in your market Leverage your expertise as your competitive advantage Become a compassionate, highly capable leader Standardize operations and scale Navigate the various financing vehicles available at different stages of growth intimidating world of private equity Build sustainable wealth while creating a legacy of improving customers livesFor hardworking and dedicated professional service providers, Make Them Smile offers a way out of the grind of living hour to billable hour, providing a road map for how to build a scalable, standardized brand that provides a consistent, repeatable, and highquality customer experience.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.