Making Change Happen One Person at a Time: Assessing Change Capacity within Your Organization,Used

Making Change Happen One Person at a Time: Assessing Change Capacity within Your Organization,Used

SKU: SONG0814405282 In Stock
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
15 days return policy
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Change management is a high priority on every corporate agenda these days. But even the fattest budgets and the most brilliant strategies won't do the job if managers don't put the right people in the right positions.This refreshingly different approach to change management is based on a simple and eyeopening premise: that organizational change happens one person at a time. Using the author's unique 'personal change capacity' model, it shows managers how to identify and develop people according to their potential:* Aplayers, who thrive in pivotal change positions * Bplayers, happy to provide support and take on some new challenges * Cplayers, solid performers, but not comfortable with change * Dplayers, whose resistance to change is so strong that the company may be better off without them.Based on a proven, battletested process developed at major companies, this downtoearth guide is enhanced by useful assessment forms and planning tools. It should be embraced by every manager and human resources professional charged with the messy but vital task of choosing the best people to making change happen.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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