Making Conflict Work: Harnessing the Power of Disagreement,New

Making Conflict Work: Harnessing the Power of Disagreement,New

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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
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This book is a necessity . . . Read it. Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activistInnovative and practical. Lawrence Susskind, cofounder, Program on Negotiation, Harvard Law SchoolEvery workplace is a minefield of conflict, and all office tension is shaped by power. This book teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and to use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants and attorneysanyone who has ever had a disagreement with someone in their organization. Packed with helpful selfassessment exercises and action plans, Making Conflict Work gives you the tools you need to achieve greater satisfaction and success.Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward. Honorable David N. Dinkins, 106th mayor of the City of New YorkAn excellent workbooklike guide. Booklist, starred review

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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