Title
Management And The Control Of Quality With Student Cdrom,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
The Market Leader In Quality Management, This Text Is Built Upon The Strength And Experience Of Wellknown Authors In The Field. As A Past President Of The Decision Sciences Institute And Examiner For The Malcolm Baldrige Award, Evans Is Able To Integrate The Framework And Essential Content Of The Malcolm Baldrige National Quality Award Criteria Throughout The Text. The Principles Of Total Quality, As Reflected In The Baldrige Award, Provide What The Authors Feel Is The Best Overall Synthesis Of The Concept Of Quality. This Edition Continues To Provide A Managerially Oriented, Integrated View With A Blend Of Pertinent Technical Topics. All Chapters Have Been Updated To Reflect The Most Current Thinking In The Profession.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What are the dimensions of the book? A: The book measures eight point two seven inches in length, one point two six inches in width, and ten point two four inches in height.
- Q: How many pages does this book have? A: This book contains nine hundred twelve pages, offering a comprehensive exploration of quality management.
- Q: What type of binding does the book have? A: The book is bound in hardcover, ensuring durability and longevity for frequent use.
- Q: Who is the author of the book? A: The author of this book is James R. Evans, a recognized expert in quality management.
- Q: Is this book suitable for beginners? A: Yes, this book is suitable for beginners as it provides a managerially oriented view of quality management principles.
- Q: Can I use this book for advanced studies? A: Yes, this book is also suitable for advanced studies, as it integrates essential content from the Malcolm Baldrige National Quality Award criteria.
- Q: What is the main focus of the book? A: The main focus of the book is on quality management principles and total quality, providing a comprehensive framework for understanding quality.
- Q: How should I store this book? A: Store the book in a cool, dry place, upright on a shelf to maintain its shape and protect the cover.
- Q: Is there any special care needed for this book? A: No special care is needed, but avoid exposing the book to excessive moisture or sunlight to preserve its quality.
- Q: What if the book arrives damaged? A: If the book arrives damaged, please contact the seller for return or exchange options.
- Q: Does this book come with a warranty? A: No, this book typically does not come with a warranty, but check with the retailer for their specific return policies.
- Q: What if I need help understanding the content? A: You can refer to online forums or study groups focused on quality management for additional support.
- Q: Is this book appropriate for academic settings? A: Yes, this book is appropriate for academic settings, providing valuable insights and frameworks for students studying quality management.
- Q: Are there any exercises or case studies in the book? A: Yes, the book includes various exercises and case studies to enhance the learning experience.
- Q: Is this book updated with current trends? A: Yes, all chapters have been updated to reflect the most current thinking in quality management practices.
- Q: Where can I purchase this book? A: You can purchase this book from major online retailers or local bookstores that specialize in academic texts.