Title
Management for Quality Improvement: The 7 New QC Tools,New
Delivery time: 8-12 business days (International)
With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important to world class companies, there's an urgent need to build quality into every management decision. The tools presented in this book allow you to do just that. They represent the most important advance in quality deployment and project management in recent years.Unlike the seven traditional QC tools, which measure quality problems that already exist and are used by quality circles, these seven new QC tools make it possible for managers to plan wideranging and detailed TQC objectives throughout the entire organization. These tools, some borrowed from other disciplines and others developed specifically for quality management, include the relations diagram, the KJ method (affinity diagram), the systematic diagram, the matrix diagram, matrix data analysis, the process decision program chart (PDPC), and the arrow diagram. Together they will help you to: Expand the scope of quality efforts companywide. Set up and manage the systems necessary to resolve major quality problems. Anticipate potential quality problems and actually eliminate defects before they happen.Never before available in English, Management for Quality Improvement is absolutely essential reading if you are in any area of project management, quality assurance, MIS, or TQC.
By changing our most important processes and
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Frequently Asked Questions
- Q: What is the main focus of 'Management for Quality Improvement: The 7 New QC Tools'? A: The book focuses on integrating quality management into every aspect of decision-making within an organization, emphasizing the importance of continuous improvement and Total Quality Control.
- Q: Who is the author of this book? A: The author of the book is Sigeru Mizuno.
- Q: What are the seven new QC tools discussed in the book? A: The seven new QC tools include the relations diagram, KJ method (affinity diagram), systematic diagram, matrix diagram, matrix data analysis, process decision program chart (PDPC), and arrow diagram.
- Q: Is this book suitable for beginners in quality management? A: Yes, the book is suitable for both beginners and experienced professionals, as it provides fundamental concepts along with practical tools for quality management.
- Q: What is the publication date of this book? A: The book was published on June 1, 1988.
- Q: How many pages does the book contain? A: The book contains 326 pages.
- Q: What type of binding does this book have? A: The book is available in hardcover binding.
- Q: What condition is the book in? A: The book is listed as 'New' condition.
- Q: Can this book help in project management? A: Yes, it provides tools and insights that are essential for effective project management, especially in quality assurance and improvement processes.
- Q: Where can I apply the tools learned from this book? A: The tools can be applied across various sectors including project management, quality assurance, and Total Quality Control in any organization.