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Five years after his debut book, On the Mend, showed how a large, cradletograve health system revolutionized the way care is delivered, Dr. John Toussaint returns with news for healthcare leaders. There is a clear framework for success for such a transformation. And senior leaders need to be far more intimately involved.While studying and assisting hundreds of organizations transitioning to lean healthcare, Dr. Toussaint witnessed many flaws and triumphs. Those organizations that win creating better value for patients while removing waste in the system have senior managers that lead by example at the frontline of care. The best health systems have also discovered ways to engage everyone in solving problems and embracing change.Management on the Mend is the result of years of investigations by Dr. Toussaint of dozens of healthcare organizations around the world. Using their collective experiences, he has built a model for lean transformations that work. This book describes the model, step by step, through people in 11 organizations who are doing the work. It is the story of many journeys and one conclusion: lean healthcare is not only possible, it is necessary.As senior leaders look ahead to a future that includes radical changes that include population health management, the healthcare payment system, and patient expectations, everyone knows that health systems must be agile to survive. In order to thrive, they must be able to continuously improve. Here is the roadmap for that future.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
'Management on the Mend' has been a lifesaver during tough weeks at work. The tips are practical and really help in managing stress and anxiety. I love how it's organized; easy to pick up and read a section when I need a break.
E
Emily Tran
Great resource for stress relief
'Management on the Mend' has been a lifesaver during tough weeks at work. The tips are practical and really help in managing stress and anxiety. I love how it's organized; easy to pick up and read a section when I need a break.
E
Emily Tran
Great resource for stress relief
'Management on the Mend' has been a lifesaver during tough weeks at work. The tips are practical and really help in managing stress and anxiety. I love how it's organized; easy to pick up and read a section when I need a break.
J
Jasmine Lee
Easy read, great insights
I loved reading 'Management on the Mend'! It’s approachable and packed with insights that I could relate to. I feel more equipped to handle my management challenges now. Definitely worth it if you're in the field!
J
Jasmine Lee
Easy read, great insights
I loved reading 'Management on the Mend'! It’s approachable and packed with insights that I could relate to. I feel more equipped to handle my management challenges now. Definitely worth it if you're in the field!
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.