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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
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All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
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This new edition incorporates new material on planning and other issues to expand upon Juran's pioneering views of reengineering. The work contends that the manager's basic function is to create change (breakthrough) or prevent it (control). It demonstrates that each process is governed by a universal sequence of events. By understanding these patterns, managers learn how to do their jobs more effectively. The text features new analyses of the issues that arise whenever organizations introduce change.
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birth defects, or other reproductive harm.
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
