Title
Managing and Measuring Social Enterprises,Used
Delivery time: 8-12 business days (International)
Its emphasis on performance measurement affords rare insights into some innovative techniques. Moreover, institutional and other theories are deployed to explore the reasons for innovation.... The book should be a prized resource for postgraduate students who seek a deeper understanding of social enterprise measurement and management practices. It covers extremely and topical issues, while the case studies offer a perspective on the complexities of real social enterprises' PrometheusRecent years have seen the voluntary and social enterprise sectors embark on a tentative love affair with performance measurement. We should, it seems, be measuring, monitoring and reporting our performance for a variety of reasons accountability, continuous improvement and selfmotivation, to name a few. But has anyone stopped to consider the realities if implementing the range of tools on the market? Author Rob Paton does just this' Voluntary SectorManaging and Measuring Social Enterprises examines the question of what happens when performance improvement techniques originating in the private sector are applied to public and nonprofit organizations.Managing and Measuring Social Enterprises looks critically at a range of performance measurements and improvement methods, including: Outcome measurement Using financial ratios for performance comparison Social audit Process benchmarking Externally accredited standards (like Investors in People' and ISO 9000) Diagnostic models and other tools from the quality movements Balanced scorecards'Rob Paton offers a measured critique of the nave realism and rhetorical excesses of the performance management movement but also shows why many of its critics are unduly pessimistic.Through a combination of theory and research, the book provides practical guidance to the problem of performance management outside of the private sector.This is an essential text for those interested in public and social enterprises, particularly MBA and Masters students in public administration/public management and nonprofit management.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
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Shipping & Returns
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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