Title
Managing Customer Value: Creating Quality And Service That Customers Can See,Used
Delivery time: 8-12 business days (International)
Argues That Companies That Offer What Their Customers Consider Superior Quality Products And Services Will Be Most Successful, And Provides Advice On Reaching That End
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Related Products
You may also like
Frequently Asked Questions
- Q: What is the main focus of 'Managing Customer Value'? A: The book emphasizes the importance of offering superior quality products and services to achieve business success, providing strategies for companies to create customer value.
- Q: Who is the author of this book? A: The author of 'Managing Customer Value' is Bradley Gale.
- Q: When was 'Managing Customer Value' published? A: The book was published on March 28, 1994.
- Q: What type of binding does this book have? A: This edition of 'Managing Customer Value' is a hardcover.
- Q: How many pages are in 'Managing Customer Value'? A: The book contains 432 pages.
- Q: Is 'Managing Customer Value' a new or used book? A: This book is listed as new.
- Q: What edition of the book is available? A: This is the first edition of 'Managing Customer Value'.
- Q: What category does this book fall under? A: The book is categorized under Management.
- Q: What insights does the book provide for businesses? A: It provides advice on how to create quality and service that meet customer expectations, ultimately enhancing customer satisfaction and loyalty.
- Q: Is there any specific audience this book is targeted towards? A: The book is primarily targeted towards business professionals, managers, and students interested in management and customer service.