Title
Managing Front Office Operations-used
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The Tenth Edition Features Several New Sections Related To The Impact Of Technology On Hotel Operations, Including Information On Social Media Platforms, Mobile Services, Mobile Device Connectivity Issues Guests May Experience In Hotels, Mobile Payments, And How The Internet Of Things Will Affect Guest Service. New Material Has Been Added On Key Cards And Keyless Entry Technology. In Addition, The Section On Income Statements Has Been Revised To Reflect The Most Recent Edition Of The Uniform System Of Accounts For The Lodging Industry.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
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- Q: How many pages does the book have? A: This book has four hundred thirty pages. It provides comprehensive coverage of front office operations in the hospitality industry.
- Q: What is the binding type of this book? A: The binding type is paperback. This makes the book lightweight and flexible for easy handling.
- Q: What are the dimensions of the book? A: The book measures ten inches in length, two point zero one inches in width, and eleven inches in height. These dimensions make it suitable for bookshelf storage.
- Q: Who is the author of this book? A: The author is Michael L. Kasavana. He is known for his expertise in hospitality management.
- Q: What category does this book belong to? A: This book falls under the 'Subjects' category, specifically focusing on processes and infrastructure in front office operations.
- Q: How do I use this book effectively? A: You can use this book as a textbook for learning about hotel operations. It's suitable for both students and professionals in the hospitality industry.
- Q: Is this book suitable for beginners in hospitality? A: Yes, this book is suitable for beginners. It provides foundational knowledge about front office operations and technology impacts.
- Q: What topics are included in the book? A: The book includes topics on technology in hotel operations, social media, mobile services, and keyless entry technology. It also covers income statements according to the Uniform System of Accounts.
- Q: How should I care for this book? A: To care for this book, keep it in a dry place and avoid exposure to direct sunlight. Handle it gently to maintain its condition.
- Q: Can I lend this book to others? A: Yes, you can lend this book to others. However, ensure that it is returned in good condition.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact the seller for a return or exchange. Most sellers have policies to address such issues.
- Q: Is there a warranty for this book? A: No, there is typically no warranty for books. However, you may have return options through the seller.
- Q: How can I find more books by the same author? A: You can find more books by Michael L. Kasavana through online bookstores or libraries. Search using his name for a list of his works.
- Q: Is the book updated with current industry standards? A: Yes, this book is updated to reflect the most recent standards in the industry. It includes new sections on technology and operations.
- Q: How does this book compare to other hospitality textbooks? A: This book offers a unique focus on technology's impact on hotel operations compared to other textbooks. It provides practical insights for modern hospitality management.