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Managing Generation Z: How to Recruit, Onboard, Develop, and Retain the Newest Generation in the Workplace,New
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Expert advice on attracting, training, managing, retaining, and succeeding with America's newest generation of hardworking, techsavvy employees.A new generation is entering the American workforceGen Z, the age cohort born after 1996. Having grown up with smartphones, social media, emojispeak, helicopter parenting, and no expectation of privacy, Gen Z has a unique culture and working style that can be baffling to their Millennial, Gen X, and Baby Boomer managers.In Managing Generation Z, Robin Paggi, a veteran HR manager, and Kat Clowes, an educational consultant who has worked with hundreds of Gen Z'ers, join forces to give employers and managers a practical, easytounderstand guide to the new generation defining the future of work. Based on Clowes's indepth knowledge of Gen Z habits and Paggi's realworld experience of how generational miscommunications can cause expensive personnel problems, Managing Generation Z gives managers at all levels a plan for getting quality work from Gen Z employees while avoiding cultural clashes at the office.Gen Z is highly educated, extraordinarily techsavvy, eager to meet expectations, and loyal to employers, but many Gen Z workers have never been trained in the basics of professionalism, workplace communication, and the unwritten social rules older generations instinctively expect. Managing Generation Z teaches managers how to bridge the communication styles between Gen Z and older colleagues, how to train Gen Z staff to make work objectives clear, and how to evaluate and correct Gen Z employees so they will listen, accept, learn, and improve.Like having an expert HR manager at your fingertips, Managing Generation Z is essential reading for both frontline supervisors and Clevel executives who want to get the most from the newest generation in the workforce.
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