Title
Managing Information & Human Performance: Strategies And Methods For Knowing Your Workforce And Organization,New
Delivery time: 8-12 business days (International)
Knowing whats going on in your company isnt just a requirementits powerHow much do you really know about whats going on in your workforce and organization?Good information is essential if managers are to manage well. Yet, too often, the right information does not get to the right place in the right form at the right time. Thats because information often is spread throughout the organizationand hidden from managementThis book will change all that. Learn how to establish a system that enables you to gather, process and make available internal information in your organizationquickly, easily and inexpensively.Making your 'best call' or going with your 'gut' isnt good enough. Avoid the high costs of poor information:Poor qualityResistance to changeLack of commitment to strategic initiativesTurnoverLack of motivationMisdirected reward systemsThe book is packed with techniques and tools to enable you to:Gather information, using minisurveys, focus groups, interviews, performance reviews and recordsUnderstand what people do by studying work processes, using process mapping, flow charts and block diagramsDesign, administer and analyze internal surveysDevelop an information utility that allows management to connect to and analyze internal informationsuch as information circles or an office of performance improvement.Part I addresses information and management success:Why organizations need solid internal information to achieve competitive successThe critical role of information in effective and predictable managementCommon approaches to managing informationOrganizational rationalitya requirement for management successHow managers can determine their own information needs and strategiesThe need for consultants and how to use them effectivelyPart II introduces the art and science of information:Comparing the various ways to gather internal informationThe most common methods of gathering informationWays to ask the right questionsHow to administer a surveyAnalyzing data to identify internal conditions and operations needing improvementPart III covers how you can manage information:Management systems that can generate, store, and distribute informationOrganizing and using your own management system for performance improvementHow to overcome stumbling blocks to enjoying an information advantage
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.