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Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change?Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
I recently picked up 'Managing the Unexpected' and found it super insightful. The strategies discussed really help in navigating uncertainties, especially in today's world. It’s a practical guide that I think every leader should read!
R
Ravi Patel
Insightful Read for Tough Times
I recently picked up 'Managing the Unexpected' and found it super insightful. The strategies discussed really help in navigating uncertainties, especially in today's world. It’s a practical guide that I think every leader should read!
E
Emily Garcia
Not What I Hoped For
Honestly, I was disappointed with this book. The ideas sounded promising, but the examples felt outdated and not very relatable. I was hoping for more modern applications. Not sure I’d recommend it.
E
Emily Garcia
Not What I Hoped For
Honestly, I was disappointed with this book. The ideas sounded promising, but the examples felt outdated and not very relatable. I was hoping for more modern applications. Not sure I’d recommend it.
L
Linda Johnson
Good Content, But a Bit Dense
This book has great insights on resilience, but some sections felt a little too dense for my taste. I had to reread a few chapters to grasp all the concepts. Still, I appreciate the depth it offers!
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
