Mastering The Unpredictable: How Adaptive Case Management Will Revolutionize The Way That Knowledge Workers Get Things Done

Mastering The Unpredictable: How Adaptive Case Management Will Revolutionize The Way That Knowledge Workers Get Things Done

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The Facilitation Of Knowledge Work Or What Is Increasingly Known As Case Management Represents The Next Imperative In Office Automation. The Desire To Fully Support Knowledge Workers Within The Workplace Is Not New. What'S New Is That Recent Advances In Information Technology Now Make The Management Of Unpredictable Circumstances A Practical Reality.There'S Now A Groundswell Of Interest In A More Flexible, Dynamic Approach To Supporting Knowledge Work. Here Are Examples Of What Recognized Experts Have Have Recently Written On The Topic:Advancing To Support More Knowledge Work Is The Goal Of Many Organizations,Thus There Is A New Groundswell Of Activity Around Unstructured Processes. Jim Sinur, Vp Of Research, Gartneri Think A Sea Change Is Coming In The Process World.Connie Moore, Research Vice President, Forresterthe Sea Of Change Moore Refers To Is About Technology That Is Able To Support Knowledge Workers. The Work Of A Knowledge Worker Is By Its Nature Unpredictable And Can Not Be Handled By More Formalized Process Definition Techniques.For Executives And Managers Of Knowledge Workers, Mastering The Unpredictable Will:Explain The Need And Why Previous Technological Approaches Don'T Meet The Need Explain The Current Technology Gap, And The New Technology That Can Close The Gap Lay Out The Options That Can Increase The Efficiency And Effectiveness Of Their Organizations Equip Them To Best Take Advantage Of This Evolving Trend

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Frequently Asked Questions

  • Q: What is the main topic of 'Mastering the Unpredictable'? A: The book focuses on Adaptive Case Management and how it can transform the way knowledge workers operate, emphasizing the need for flexible approaches in managing unpredictable work scenarios.
  • Q: Who is the author of this book? A: The author of 'Mastering the Unpredictable' is Keith D. Swenson.
  • Q: What are the key benefits of reading this book? A: Readers will gain insights into the limitations of current technology in supporting knowledge work, understand the evolving landscape of case management, and discover strategies to enhance efficiency and effectiveness in their organizations.
  • Q: What is the publication date of this book? A: The book was published on April 14, 2010.
  • Q: How many pages does 'Mastering the Unpredictable' have? A: The book contains 337 pages.
  • Q: What type of binding does this book have? A: This book is available in paperback binding.
  • Q: Is this book suitable for beginners in management? A: Yes, the book is designed to provide valuable insights for both novices and experienced professionals in management, especially those dealing with knowledge work.
  • Q: What is the condition of the book? A: The book is classified as 'Used Book in Good Condition', indicating it is pre-owned but still in a satisfactory state.
  • Q: Does the book address current technology gaps in management? A: Yes, it explains the current technology gaps in supporting knowledge workers and presents new technologies that can help close these gaps.
  • Q: What edition of the book is available? A: The available edition of 'Mastering the Unpredictable' is the First Edition.