Title
mCRM Customer Relationship Management im mobilen Internet (German Edition),Used
Delivery time: 8-12 business days (International)
Menschen haben sich schon immer bewegt und haben allezeit kommuniziert. Moderne Kommunikationstechnologien des mobilen Internets ermglichen nun erstmals, dass diese beiden fundamentalen Beschftigungen von Menschen gleichzeitig stattfinden knnen. Diese Mglichkeit wird auch fr Unternehmen eine besondere Rolle in der Kundenkommunikation und dem Kundenbeziehungsmanagement, dem Customer Relationship Management (CRM), einnehmen und zu einer grundlegend vernderten Ausgestaltung und Bewertung von Beziehungen zwischen Unternehmen und Kunden fhren. Ziel der Arbeit ist es daher, ein umfassendes mobile Customer Relationship Management (mCRM) zu entwickeln, das die Mobilitt der Kunden und die Mglichkeiten der mobilen Kommunikation fest in die operative Ttigkeit am Endkunden in Unternehmen einbindet. Schwerpunkte liegen dabei in der genauen Beschreibung eines sinnvollem Verstndnisses des mobilen Internets, der neuartigen Nutzung von Aufenthaltsdaten, Kundenkosten der mobilen Kommunikation und der Nutzung des mobilen Internets im Sinne des CRM fr ein modernes Marketing, im Vertrieb und im Service. Dabei wird gezeigt, dass der Einsatz der in dieser Arbeit aufgezeigten Manahmen im mCRM keine optionale Aufgabe ist. Vielmehr macht der Einsatz einer CRMStrategie die Einbeziehung des mobilen Internets langfristig zwingend notwendig. Nur mit dem vorangehend beschriebenen mCRM werden Unternehmen erreichen knnen, dass das mobile Internet auch in Zukunft durch ein always on" und nicht durch mostly off" geprgt ist und die Unternehmen mit ihren Kunden fr beide Seiten Nutzen stiftend mobil interagieren knnen. Diese Arbeit zeigt wie Unternehmen es schaffen, ein mCRM zu entwickeln und es fr Kunden mit Leben zu fllen."
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.