Measuring eLearning Program Effectiveness: A Stakeholder Approach to Scorecarding Performance,Used

Measuring eLearning Program Effectiveness: A Stakeholder Approach to Scorecarding Performance,Used

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The use of elearning as an educational tool is skyrocketing both within educational institutions and corporate organizations. Clearly, organizations see elearning as a valueadd that can favorably impact their business. Benefits include improved workforce effectiveness, reduced training costs, and improved workforce retention. But with any new technological advancement in learning and education comes change and numerous questions are being asked by various stakeholders about just how useful e learning is to an organzation? A more recent question has come to the forefront, where corporate executives are asking ?Are our elearning programs effective in delivering the benefits we expected?? This book and investigation is in response to the compelling pressures to better understand the effectiveness of elearning programs within organizations, and examining if a scorecard could be developed to measure the ongoing effectiveness from various stakeholder's perspectives. Brian Petersen Ph.D. is a Partner of inteLogica's Enterprise Learning Division and Managing Partner of Elite Training Consultants.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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