Title
Measuring Performance in Public and Nonprofit Organizations,Used
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In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such resultsoriented management approaches as strategic management, resultsbased budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decisionmaking and improve agency and program performance.Read a Charity Channel review:http://charitychannel.com/publish/templates/?a=36&z=25
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the size of this book? A: The book measures seven point two eight inches in length, zero point nine four inches in width, and nine point four five inches in height.
- Q: How many pages does this book have? A: This book contains three hundred twenty pages, providing a comprehensive resource for its readers.
- Q: What type of binding does this book have? A: The book is bound in hardcover, ensuring durability and longevity for frequent use.
- Q: How can I use the information in this book? A: You can use the information to design and implement effective performance measurement systems in public and nonprofit organizations.
- Q: Is this book suitable for beginners? A: Yes, this book is suitable for beginners as it provides foundational knowledge on performance measurement systems.
- Q: What topics does this book cover? A: The book covers topics such as strategic management, performance management, and results-based budgeting in nonprofit organizations.
- Q: How should I store this book? A: Store the book in a cool, dry place to maintain its condition and protect it from moisture and sunlight.
- Q: Can this book be cleaned? A: Yes, you can clean the book by gently wiping its cover with a soft, dry cloth to remove dust and dirt.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact customer support for assistance with a return or exchange.
- Q: Is there a return policy for this book? A: Yes, there is a return policy, which allows you to return the book within a specified time frame if you are not satisfied.
- Q: How does this book compare to others in its genre? A: This book is unique as it focuses specifically on performance measurement in public and nonprofit organizations, unlike many general management books.
- Q: Who is the author of this book? A: The author of the book is Theodore H. Poister, an expert in public and nonprofit management.
- Q: Does this book include case studies? A: Yes, the book includes case studies that illustrate practical applications of performance measurement systems.
- Q: What is the primary audience for this book? A: The primary audience includes managers and executives in public and nonprofit organizations seeking to improve performance.
- Q: Are there any reviews available for this book? A: Yes, a review of the book can be found on Charity Channel's website, providing further insights into its content and effectiveness.