Title
Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications,New
Delivery time: 8-12 business days (International)
This groundbreaking book addresses the critical, growing need among healthcare administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates 'the voice of the customer' as a key element driving the improvement processes and outcomes.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of the book 'Measuring Quality Improvement in Healthcare'? A: The book focuses on the importance of measuring the effectiveness of quality improvement efforts in healthcare through statistical process control applications.
- Q: Who are the authors of this book? A: The book is authored by Raymond G. Carey and respected healthcare quality professionals.
- Q: What practical applications does this book cover? A: It covers practical applications of statistical process control tools and techniques, including the use of control charts in healthcare settings.
- Q: How many case studies are included in the book? A: The book includes 12 case studies demonstrating the application of statistical thinking to healthcare processes.
- Q: What is the condition of the book being sold? A: The book is listed as 'Used Book in Good Condition'.
- Q: What is the publication date of 'Measuring Quality Improvement in Healthcare'? A: The book was published on November 1, 2001.
- Q: What type of binding does this book have? A: The book is available in paperback binding.
- Q: Is there any focus on the customer's perspective in the book? A: Yes, the book emphasizes 'the voice of the customer' as a key element in driving improvement processes and outcomes.
- Q: What are the key topics discussed in the book? A: Key topics include data collection, variation, process improvement, and the interpretation of control charts.
- Q: Is this book suitable for a wide audience? A: Yes, the practical orientation of the book makes it accessible to a broad readership, including healthcare administrators and practitioners.