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Learn to measure the results of your technologybased learning programs with this stepbystep guide.Few would dispute the convenience, cost, and efficiency of learning through technology. Whether elearning, blended learning, or mobile learning, its usually just in time, just enough, and just for the user. The challenge with elearning lies in proving its value and showing the results. The cost savings and the outcome of the learning program must be considered to determine the true value of these programs. Renowned ROI experts Jack and Patti Phillips have joined with Tamar Elkeles, the chief learning officer for Qualcomm, to provide this guide for measuring the success of elearning programs.By following the steps prescribed in this book, designers and developers can significantly affect the success of elearning at the application and impact levels, ultimately making the ROI easy to develop. Part I of the book outlines the steps that make up the logical approach to evaluation using the ROI Methodology. Part II describes how the methodology has been applied in reallife case studies. These studies represent a variety of industries and applications and are written by experienced professionals in the field of learning and development.
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