Title
Mediation Skills And Strategies: A Practical Guide
Delivery time: 8-12 business days (International)
Mediation Is A Process That Can Be Used To Resolve Conflict In Many Different Dispute Contexts. This Book Focuses On The Essential Skills And Strategies Needed By Any Mediator To Be Successful In Their Work. Tony Whatling Draws On His Extensive Experience In The Field Of Mediation To Explain The Range Of Skills And Strategies That Are Commonly Used, As Well As Why You Would Use Different Skills And When They Are Best Employed. The Author Shows How, By Adopting These Techniques, A Mediator Can Manage Challenging Conflicts. It Features The Use Of Questioning Skills And How They Can Be Used Effectively, As Well As How To Deal With High Emotion And Negative Responses. This Book Is Essential For Anyone Who Wants To Improve Their Mediation Skills, Whether As A Trainee, Novice Or Experienced Professional.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main focus of 'Mediation Skills and Strategies: A Practical Guide'? A: The book focuses on essential skills and strategies needed by mediators to effectively resolve conflicts across various dispute contexts.
- Q: Who is the author of this book? A: The author is Tony Whatling, who draws on his extensive experience in the field of mediation.
- Q: What type of skills does the book cover? A: It covers a range of mediation skills, including questioning techniques, managing high emotions, and employing different strategies based on the conflict situation.
- Q: How many pages does the book have? A: The book has 176 pages.
- Q: What is the condition of the book? A: The book is listed as 'New'.
- Q: What is the binding type of this book? A: The book is available in paperback binding.
- Q: When was 'Mediation Skills and Strategies' published? A: The book was published on May 15, 2012.
- Q: Is this book suitable for beginners in mediation? A: Yes, the book is essential for anyone looking to improve their mediation skills, whether they are trainees, novices, or experienced professionals.
- Q: What can I expect to learn from this book? A: Readers can expect to learn practical mediation techniques, how to manage conflicts effectively, and strategies for dealing with challenging emotional responses.
- Q: In which category is this book listed? A: The book is categorized under Personal Transformation.