Title
MetricsBased Process Mapping: Identifying and Eliminating Waste in Office and Service Processes,Used
Delivery time: 8-12 business days (International)
MetricsBased Process Mapping (MBPM) is a tacticallevel, visual mapping approach that enables improvement teams to make effective, databased decisions regarding waste elimination and measure ongoing process performance. The mapping technique, often used to drill down from a value stream map, integrates the functional orientation of traditional swimlane process maps with time and quality metrics that are essential for designing improved processes.Building on the success of its popular predecessor, MetricsBased Process Mapping: An ExcelBased Solution, thisbook takes readers to the next level in understanding processes and process improvement. Included with the book is an interactive macrodriven Excel tool, which allows users to electronically capture their current and future state maps. The tool also audits the maps for completeness, summarizes the metrics, and autocalculates the improvements.Improvements to this version include: Foundational content about processeswhat they are and how they vary A description of the difference between valuestream and processlevel maps New content about how to bridge the gap between your current state and your desired future state Tips for effective team formation and mapping facilitation An implementation plan for those using the mapping methodology as a standalone tool and not part of a Kaizen EventThe Excelbased tool included on the accompanying CD provides readers with a userfriendly way to electronically archive manually created maps in team settings for easier storage and distribution across your entire organization. While current and future state MBPMs are initially created during teambased activities using butcher paper and postits, the electronic maps serve as standard work documentation for the improved process, enabling training, communication, and process monitoring activities.This flexible, userfriendly tool includes: A custom toolbar that simplifies map creation and editing Automated calculation of key metrics An audit feature to prevent mapping errors The ability to simulate how improvements will impact staffing requirementsSystem Requirements: The tool is intended for use on PCs using Excel 2003 or laterit will NOT function with earlier versions of Excel, or on Macintosh computers.View a demo of the Excel tool at: www.mbpmapping.com
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.