Mission Critical: Realizing The Promise Of Enterprise Systems

Mission Critical: Realizing The Promise Of Enterprise Systems

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This Is A Nononsense Guide To The Benefits And Pitfalls Of Enterprisewide Information Systems. How Many Organizations Would Doubt The Promise Of An Integrated Enterprise System (Es)? Not Many, Judging By A $15 Billion Industry. The Combination Of An Es As A Platform For Organizational Information And Internet Technology For Gaining Access To It Adds Up To The Ideal Solution For Companywide Data Sharing In Real Time. Not Surprisingly, Small And Large Companies Worldwide Are Either Considering An Es, In The Process Of Implementing One, Or Living With The Results. Yet, Says Tom Davenport, Unless Managers View Es Adoption And Implementation As A Business Decision Rather Than A Technology Decision, They May Be Risking Disappointment Mission Critical Presents An Authoritative And Nononsense View Of The Es Opportunities And Challenges. Suggesting Ess Are Not The Right Choice For Every Company, The Author Provides A Set Of Guidelines To Help Managers Evaluate The Benefits And Risks For Their Organizations. To Be Successful, Argues Davenport, An Organization Must Make Simultaneous Changes In Its Information Systems, Its Business Processes, And Its Business Strategy. Such Changes Are Described In Detail With Extensive Examples From Real Organizations. Bolstering His Contention That Ess Should Be Viewed As Business Vs. Technology Projects, Davenport Spells Out The Specific Business Change Objectives That Should Be Formulated In Advance Of Es Adoption And Monitored Throughout Its Implementation. The First Strategic Guide To The Es Decision, Mission Critical Will Be Indispensable To General Managers And Information Technology Specialists At All Stages Of The Implementation Process.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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We accept payments with :
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