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My Secret Life On The Mcjob: Lessons From Behind The Counter Guaranteed To Supersize Any Management Style,New
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Once Upon A Time, A Ph.D. Went To Work At Mickey Ds...And What He Found Was Illuminating. Jerry Newman, A College Professor Who Has Taught Business Courses For Nearly 30 Years, Went Undercover As A Bottomrung Worker For The Biggest Names In Fast Food, Including Mcdonalds And Burger King. Newman Found That Fastfood Chains Were The Perfect Petri Dishes For Covert Research: Highpressure, Highvolume Businesses With Highemployee Turnover. The Pecking Order Was Also Crystal Clear, From Fry Cook All The Way Up To Store Manager.Of The Seven Restaurants Where Newman Worked, Some Were Highmorale, Highproductivity Machines. Others Were Miserable, Misplaced Circles Of Hell. Yet One Common Trait Stuck Out From Them All: Each Restaurants Respective Manager Determined The Climate Of The Work Environment.Go Behind The Fast Food Counter With Newman And See What Happens On An Average Day On The
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