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This volume provides valuable new insights into the process of mediation from a communication perspective. The contributors: provide theoretical perspectives that increase an understanding of the ongoing interaction in mediation; reveal new ways to understand the structure of the intervention process; illustrate how specific communicative acts shape the realities of mediators and disputants, and influence the outcomes; suggest critical contextual factors that should be considered in order to guide mediation more effectively; and examine dialogue with practitioners about ways in which these ideas can be translated into practice.
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