Title
Observational Research Handbook: Understanding How Consumers Live With Your Product,New
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
The Observational Research Handbook Explores The Burgeoning Qualitative Marketing Research Technique Of Ethnography Or 'Descriptive Anthropology,' The Observation And Analysis Of How Consumers Respond To A Product Within Their Own Environments Based Upon Their Cultural Values And Relationships. The Most Comprehensive Professional Reference Available On The Subject, The Observational Research Handbook Acquaints Marketing And Advertising Professionals, Market Researchers, And Manufacturers Of Consumer Products With What Observational Research Is, What It Can Add To A Consumer Marketing Effort, And How An Ethnographic Marketing Study Is Conducted. The Book Includes Insights On Setting Study Objectives, Selecting The Appropriate Research Method, Defining The Parameters Of A Study, Creating Interview Scripts, Applying Specific Practices And Tips To The Actual Observations, And Then Compiling And Analyzing The Results. A Complete Case Studyfeaturing A Real Proposal For An Observational Research Study As Well As An Actual Script And Analysis Of The Resultsis Included In The Appendix. Praise For The Observational Research Handbook: 'Building Great Brands Means Constantly Fishing For New Ideas With The Power To Move Consumers. This Book Should Be In Every Marketer'S Tackle Box. Bill Abrams Provides A Guide To Observational Research That'S Fascinating And Instructive. Elizabeth Ellers Director, Brand Planning & Research Grey Advertising 'Bill Abrams Takes A Topic That Is Surrounded By Academic Mystery And Makes It Understandable And Usable For People In Business. The Learning That Colgate Has Obtained From Observing People Shopping And Using Our Products In Their Homes Has Been Invaluable In Designing New Products That Meet Their Needs. Observational Research Is A Cornerstone Of Our Consumer Insights Program.' Jim Figura Vice President Consumer Research And Insights Colgatepalmolive Company 'Bill Abrams Creative Director Turned Observational Research Guru, Opens Your Eyes To How You Can Determine How Consumers Actually Relate To And Use Your Product. When You Finish The Book, You Will Be A Believer!' Charles D. Peebler Jr. Chairman Emeritus True North Communications
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.