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Offshore: Exploring the Worlds of Global Outsourcing,Used
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Offshore outsourcing the movement of jobs to lowerwage countries is one of the defining features of globalization. Routine bluecollar work has been going offshore for decades, but the digital revolution beginning in the 1990s extended this process to many parts of the service economy too. Politically controversial from the beginning, "offshoring" is conventionally seen as a threat to jobs, wages, and economic security in higherincome countries, having become synonymous with the dirty work of globalization. Even though the majority of corporations make some use of offshore outsourcing, fearful of negative publicity most now choose to manage these activities in a discreet manner. Partly as a result, the global sourcing business, reckoned to be worth more than $120 billion, largely operates under the radar, its oceanspanning activities in lowcost labour arbitrage being poorly documented and poorly understood.Offshore is the first sustained investigation of the workings of the global sourcing industry, its business practices, its market dynamics, its technologies, and its politics. The book traces the complex transformation of the worlds of global sourcing, from its origins in the new international division of labour in the 1970s, through the rapid growth of backoffice economies in India and the Philippines since the 1990s, to the development of "nearshore" markets in Latin America and Eastern Europe. Recently, this evolving process of geographical and organizational restructuring has included experiments in "backshoring" within lowcost, exurban locations in the United States and a wave of softwareenabled automation, which threatens to remove labour from many back offices altogether. In these and other ways, the offshore revolution continues.
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