Title
Operationalisierung und empirische berprfung der Balanced Scorecard (German Edition),Used
Delivery time: 8-12 business days (International)
Product Description Daniela Kudernatsch erhebt in einer Lngsschnittstudie Daten auf den verschiedensten Ebenen eines Unternehmens, verknpft sie in adquater Weise und wertet sie zu einem BSCGesamtmodell aus. From the Back Cover Als zentraler Ansatz zur Steuerung eines Unternehmens wurde in den letzten Jahren die Balanced Scorecard (BSC) entwickelt. Sie identifiziert die fr den Erfolg eines Unternehmens wesentlichen Faktoren und verknpft sie in einer Kausalkette. Daniela Kudernatsch operationalisiert das Konzept der Balanced Scorecard (BSC) in seiner ganzen Breite und berprft es empirisch. Dazu werden in einer Lngsschnittstudie Daten auf den verschiedensten Ebenen eines Unternehmens, wie monatliche Finanzdaten, Prozessdaten, Befragungen zur Mitarbeiterzufriedenheit sowie zur Kundenzufriedenheit etc. erhoben und in adquater Weise zu einem BSCGesamtmodell verknpft und ausgewertet. Damit kann die Auswirkung verschiedener und gerade auch nichtmonetrer Variablen auf den finanziellen Unternehmenserfolg bestimmt werden. About the Author Dr. Daniela Kudernatsch promovierte bei Prof. Dr. Gerhard Arminger an der Bergischen Universitt Gesamthochschule Wuppertal. Sie ist in einer Bank fr weiterfhrende Entwicklungen der Balanced Scorecard (BSC) zustndig.
By changing our most important processes and
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Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.