Title
Operations Management in Healthcare: Strategy and Practice,New
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This comprehensive, practiceoriented text illustrates how healthcare organizations can gain a competitive edge through superior operations. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality (laying the foundation for performance), cost, timeliness, and flexibility. It stresses the benefits of aligning the entire operations system within the parameters of a business strategy. The text equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together.With a handson approach, the book clearly demonstrates the howtos of effectively managing a healthcare organization. It describes how to negotiate the different perspectives of clinicians and administrators by offering a common platform for building competitive advantage. To bring the cultural context of a healthcare organization to life, the book engages students with a series of short vignettes of a fictitious healthcare organization as it strives for and achieves the status of a highly reliable organization. Integrated throughout are a variety of tools with stepbystep instructions to assist in problem solving and process improvements. The book provides mind maps to link competitive priorities and concepts, quickreference icons, dashboards displaying measurement and progress tracking, quantitative techniques, and boxed features. Also included are several project ideas, team assignments, and creative thinking exercises. A comprehensive Instructor Packet, video tutorials, and other student resources.Key Features: Mind maps to connect competitive priorities, concepts, and tools Marginal icons throughout the text to indicate the competitive priorities supported by the concepts and tools being discussed Provides an extensive tool kit for problem solving and process improvements Emphasizes measurement with dashboards and includes supplemental data files for statistical process control, queuing, and simulation Vivid vignettes demonstrate human dynamics, organizational challenges, and how to apply tools Boxed features address frequently asked questions and realworld implementations of concepts A comprehensive Instructor Packet, video tutorials, and other student resources.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the main focus of 'Operations Management in Healthcare: Strategy and Practice'? A: The book focuses on how healthcare organizations can achieve a competitive edge through superior operations by emphasizing a strategic perspective, quality, cost, timeliness, and flexibility.
- Q: Who is the author of this book? A: The author is Corinne M. Karuppan, PhD, CPIM.
- Q: What are the key features of this book? A: Key features include mind maps, dashboards for measurement, problem-solving tools, vignettes of a fictitious healthcare organization, project ideas, team assignments, and an extensive toolkit for process improvements.
- Q: Is there any supplementary material included with the book? A: Yes, the book includes a comprehensive Instructor Packet, video tutorials, and other student resources.
- Q: What is the publication date of this book? A: The book was published on June 14, 2016.
- Q: How many pages does this book have? A: The book contains 640 pages.
- Q: What binding type is used for this book? A: This book is available in paperback binding.
- Q: What edition of the book is available? A: This is the first edition of the book.
- Q: What condition is the book in? A: The book is listed as being in 'Good' condition.
- Q: What topics are covered in the vignettes within the book? A: The vignettes illustrate the human dynamics and organizational challenges faced by a fictitious healthcare organization striving to become highly reliable.