Title
Operations Management In Healthcare: Strategy And Practice,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
This Comprehensive, Practiceoriented Text Illustrates How Healthcare Organizations Can Gain A Competitive Edge Through Superior Operations. Underscoring The Importance Of A Strategic Perspective, The Book Describes How To Attain Excellence In The Four Competitive Priorities: Quality (Laying The Foundation For Performance), Cost, Timeliness, And Flexibility. It Stresses The Benefits Of Aligning The Entire Operations System Within The Parameters Of A Business Strategy. The Text Equips Students With A Conceptual Mental Model Of Healthcare Operations In Which All Concepts And Tools Fit Together.With A Handson Approach, The Book Clearly Demonstrates The Howtos Of Effectively Managing A Healthcare Organization. It Describes How To Negotiate The Different Perspectives Of Clinicians And Administrators By Offering A Common Platform For Building Competitive Advantage. To Bring The Cultural Context Of A Healthcare Organization To Life, The Book Engages Students With A Series Of Short Vignettes Of A Fictitious Healthcare Organization As It Strives For And Achieves The Status Of A Highly Reliable Organization. Integrated Throughout Are A Variety Of Tools With Stepbystep Instructions To Assist In Problem Solving And Process Improvements. The Book Provides Mind Maps To Link Competitive Priorities And Concepts, Quickreference Icons, Dashboards Displaying Measurement And Progress Tracking, Quantitative Techniques, And Boxed Features. Also Included Are Several Project Ideas, Team Assignments, And Creative Thinking Exercises. A Comprehensive Instructor Packet, Video Tutorials, And Other Student Resources.Key Features: Mind Maps To Connect Competitive Priorities, Concepts, And Tools Marginal Icons Throughout The Text To Indicate The Competitive Priorities Supported By The Concepts And Tools Being Discussed Provides An Extensive Tool Kit For Problem Solving And Process Improvements Emphasizes Measurement With Dashboards And Includes Supplemental Data Files For Statistical Process Control, Queuing, And Simulation Vivid Vignettes Demonstrate Human Dynamics, Organizational Challenges, And How To Apply Tools Boxed Features Address Frequently Asked Questions And Realworld Implementations Of Concepts A Comprehensive Instructor Packet, Video Tutorials, And Other Student Resources.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: How many pages does the book have? A: This book contains six hundred forty pages. It provides comprehensive content on operations management specifically tailored for healthcare.
- Q: What is the binding type of this book? A: The book is published in paperback binding. This makes it lightweight and easy to handle for students and professionals.
- Q: What are the dimensions of this book? A: The book measures seven point zero one inches in length, one point five inches in width, and nine point eight eight inches in height. These dimensions make it a convenient size for reading and reference.
- Q: Who is the author of this book? A: The book is authored by Corinne M. Karuppan, who holds a PhD and is a Certified Production and Inventory Management professional. Her expertise adds credibility to the content.
- Q: What is the main focus of this book? A: The main focus is on operations management in healthcare organizations. It emphasizes strategies for gaining a competitive edge through effective operations.
- Q: Is this book suitable for beginners in healthcare management? A: Yes, this book is suitable for beginners. It provides a hands-on approach and practical tools that are easy to understand for those new to the field.
- Q: How can this book help in managing a healthcare organization? A: The book equips readers with a conceptual mental model of healthcare operations. It outlines strategies for aligning operations with business goals.
- Q: Does this book include real-life examples? A: Yes, it includes vivid vignettes of a fictitious healthcare organization. These stories illustrate human dynamics and organizational challenges in a relatable way.
- Q: Are there any tools provided in the book for problem-solving? A: Yes, the book offers an extensive toolkit for problem-solving and process improvements. It includes step-by-step instructions and quantitative techniques.
- Q: What kind of resources are included for instructors? A: The book comes with a comprehensive Instructor Packet, which contains additional resources such as video tutorials and teaching materials. These resources support effective teaching.
- Q: How do I keep this book in good condition? A: To keep the book in good condition, store it in a cool, dry place and avoid exposure to direct sunlight. Handling it with clean hands can also help preserve its quality.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact the seller for a return or exchange. Most sellers have policies in place for damaged items.
- Q: Can I find supplemental data files mentioned in the book? A: Yes, supplemental data files for statistical process control, queuing, and simulation are included. These files enhance the learning experience by providing practical examples.
- Q: Is there a glossary or index in the book? A: Yes, the book includes an index to help readers locate specific topics. This feature enhances usability and aids in quick reference.
- Q: Does this book address frequently asked questions? A: Yes, the book features boxed sections that address frequently asked questions and provide real-world implementations of the discussed concepts. This adds practical value to the content.