Title
Oral Communication: Skills, Choices, and Consequences,New
Delivery time: 8-12 business days (International)
The second edition continues to be an affordable, accessible, conciseyet comprehensiveguide to acquiring oral communication skills. Superb examples engage students to think about the choices and consequences of their communication. Written in an informal, entertaining style, the book invites students to participate in becoming more effective communicators in family, social, and career settings. Critical thinking is a key component throughout the discussions. New to this edition are Ethical Considerations, exercises that challenge the reader to make ethical choices. The Critical Thinking, Choices and Consequences, Reality Check, and Try It! exercises also encourage students to apply the authors' practical suggestions for improving communication skills. Professional Perspectives appear throughout the chapters and raise thoughtprovoking issues about the application of communication skills to business. Objectives at the start of each chapter and key words at the end map and summarize the content, while a crossword puzzle makes review entertaining. This solid, succinct book provides all the tools necessary to be an effective communicator.
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.