Title
Organizational Intelligence: A Guide To Understanding The Business Of Your Organization For Hr, Training, And Performance Consul
Delivery time: 8-12 business days (International)
Essential Resources For Training And Hr Professionalskenneth H. Silber And Lynn Kearnyorganizational Intelligencea Guide To Understanding The Business Of Your Organization For Hr, Training, And Performance Consultingorganizational Intelligenceto Succeed, Those Who Practice As Training, Hpt, Id, Od, Hr, Or It Professionals Must Understand The Language Of Business, And The Key Business Issues And Measures Of The Organizations We Work For. Organizational Intelligence Shows How To Use The Proven Business Logics Model To Gather And Synthesize The Information Needed To Understand Organizations, And How To Align Our Work To Key Business Issues, Explain It In Appropriate Language, And Measure It In A Meaningful Way.Kearny And Silber Have Taken The Complex Interrelated Aspects Of A Business And Broken Them Into Components And Key Questions That Can Help Anyone Understand The Essence Of That Business. Julie O'Mara, Past President, American Society For Training And DevelopmentThis Book Should Be In Your Professional Library. It Provides Models To Understand How Organizations Work, And Gives You Tools To Increase Your Business Acumen And Think Like The Ceo. It'S Your Doorway To A Seat At The Table.Dr. Roger M. Addison, Cpt; Past Director, International Society For Performance Improvement, And Past President, International Federation Of Training And Development Organisations Ltd.Nobody Can Touch Ken Silber And Lynn Kearny For Their Clarity Of Thought And Their Ability To Communicate. Organizational Intelligence Provides The Most Useful, Simple, And Comprehensive Approach To Understanding Your Clients. Whether You Are A Newcomer Or An Oldtimer, Buy, Borrow, Or Steal A Copy. The Job Aids Alone Are Worth The Price.Thiagi (Dr. Sivasailam Thiagarajan), Twotime Ispi President, Gilbert Awardwinning Performance Improvement GuruOrganizational Intelligence Is The Cornerstone Text For The Hpt Field We'Ve Been Wanting For So Long. It Provides The Organizational Context For The Work We Do In A Way That Is Understandable And Useful. Both Our New Students And Expert Professors Love It.Jamie D. Barron, Ed.D., Chair, Training & Performance Improvement, Capella University
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.