Title
Outsourcing Human Resource Activities:: Measuring the Hidden Costs and Benefits,Used
Delivery time: 8-12 business days (International)
This book provides one of the most comprehensive examinations of human resource outsourcing (HRO) to date. Dealing conceptually and empirically with the important question of how to strategically outsource a core business process like human resource management (HRM) Norman shares a wealth of data gathered from surveys and interviews with several hundred companies to analyze the outsourcing decision. A conceptual model is developed to test several hypotheses about process attributes associated with the suitability of HRO such as complexity, frequency, firmspecificity, interdependence, expertise and social capital. In particular, Norman is concerned about the effect of HRO on employee retention, engagement and customer satisfaction as these metrics impact the bottomline. Several resulting hypotheses are tested empirically using a rich data set that controls for size, industry and location. The analysis reveals important findings about the organizational costs of outsourcing the wrong HRM activities. Business leaders and human resource professionals will find a wealth of useful information in the numerous tables inside this book.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.