Title
Outsourcing Human Resource Activities:: Measuring the Hidden Costs and Benefits,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
This book provides one of the most comprehensive examinations of human resource outsourcing (HRO) to date. Dealing conceptually and empirically with the important question of how to strategically outsource a core business process like human resource management (HRM) Norman shares a wealth of data gathered from surveys and interviews with several hundred companies to analyze the outsourcing decision. A conceptual model is developed to test several hypotheses about process attributes associated with the suitability of HRO such as complexity, frequency, firmspecificity, interdependence, expertise and social capital. In particular, Norman is concerned about the effect of HRO on employee retention, engagement and customer satisfaction as these metrics impact the bottomline. Several resulting hypotheses are tested empirically using a rich data set that controls for size, industry and location. The analysis reveals important findings about the organizational costs of outsourcing the wrong HRM activities. Business leaders and human resource professionals will find a wealth of useful information in the numerous tables inside this book.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.