Paso a Paso / Step by Step: Espaol para profesionales de salud (Un manual para principiantes con CD)/Spanish for Health Professi,Used

Paso a Paso / Step by Step: Espaol para profesionales de salud (Un manual para principiantes con CD)/Spanish for Health Professi,Used

SKU: SONG0826328938 In Stock
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
15 days return policy
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This book and accompanying CD are designed for health care professionals who are rusty in their speaking and listening skills or who studied Spanish for a semester or two many years ago. Hundreds of novice learners have found the handbook and CD extremely effective because, after six weeks, they are able to speak and understand short Spanish phrases and sentences in healthrelated environments. This handbook helps agencies and individuals respond to recently issued national standards for culturally and linguistically appropriate services in health care issued by the U.S. Department of Health and Human Services in 2001.If you want to learn how to communicate with Spanishspeaking clients, this book and CD are for you. The handbook is organized into a series of six pasos, or steps, each designed to be a lesson. Each paso presents seven exercises or activities designed to engage the novice in learning, practicing, and using health care Spanish. The accompanying CD presents a series of dialogues that occur frequently in both administrative and clinical settings.Developed through the Spanish for Health Professionals workshops at the University of North Carolina's School of Public Health, this handbook and CD follow the principles of Communicative Language Learning in which the primary emphasis is placed on speaking and listening. These materials have proven highly successful in training health professionals in Spanish and cultural competencies to improve the quality of care provided to the immigrant Latino population.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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