Performance Acceleration Management (Pam) (The Little Big Book Series),Used

Performance Acceleration Management (Pam) (The Little Big Book Series),Used

SKU: SONG1466572574 In Stock
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Organizations around the world are rating their improvement efforts as not producing the desired longterm results. Dr. Harringtons research indicates that this occurs because organizations are using the latest improvement tools and approaches without first defining how they want to change their organizations culture, environment, and key performance drivers.Organizations must first define what controllable factors drive business results. They then must define how they want to change these key performance drivers and behavioral patterns. Only then can they select a customized set of tools and approaches that will bring about the desired transformation.The first book in the Little Big Book Series, Performance Acceleration Management (PAM): Rapid Improvement to Your Key Performance Drivers, explains how to accelerate the rate of change and improvement in your organization to exceed your customers expectations. It introduces the PAM approach to accelerated performance improvement and explains how to use it to bring about significant change to your organizations longterm performance. Supplying answers to commonly asked questions, the book provides you with the understanding to: Conduct an improvement requirements assessment Define key drivers and develop vision statements for each Define desired behavioral patterns and performance goals Develop individual key performance driver (KPD) transformation plans Develop and implement a fiveyear combined PAM plan Obtain approval from the executive teamDelving into more than 50 years of experience helping organizations implement improvement approaches, H. James Harrington highlights key opportunities to add value to your organization. With over 1,400 different improvement tools available today, this book provides a set of tools to define how you want to change your organizations key performance drivers and then develop a customized accelerated approach to achieve the desired transformation.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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