Title
Performance Consulting: A Practical Guide for HR and Learning Professionals,Used
Delivery time: 8-12 business days (International)
The first edition of ''Performance Consulting'' introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance.In this updated edition, Dana and Jim Robinson provide both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant. They show readers how to work with management to identify the performance required to achieve business goals and assist management in taking actions needed for performance to change. This revised and updated edition features dozens of new tools, techniques and illustrative exercises, and two completely new chapters.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Performance Consulting: Moving Beyond Training'? A: The book focuses on performance consulting, emphasizing the importance of identifying root causes of performance gaps before implementing solutions. It aims to partner with organizations to clarify business goals and align training initiatives with measurable outcomes.
- Q: Who is the author of this book? A: 'Performance Consulting: Moving Beyond Training' is authored by Dana Gaines Robinson, a recognized expert in the field of performance consulting.
- Q: What new content is included in the third edition of this book? A: The third edition includes new case examples, four additional chapters detailing steps for measuring results from performance consulting initiatives, and a new Alignment and Measurement Model.
- Q: What is the page count of this book? A: The book has a total of 288 pages.
- Q: Is this book suitable for beginners in performance consulting? A: Yes, the book is practical and provides tools, models, and checklists that can assist both beginners and experienced professionals in understanding and applying performance consulting principles.
- Q: What type of binding does this book have? A: The book is available in paperback binding.
- Q: When was 'Performance Consulting: Moving Beyond Training' published? A: The book was published on April 14, 2008.
- Q: What condition is this book in? A: The book is listed as 'New' condition.
- Q: What category does this book belong to? A: The book falls under the category of Human Resources & Personnel Management.
- Q: Does this book provide tools for measuring ROI in performance consulting? A: Yes, the book includes detailed steps for measuring results, including ROI, from performance consulting initiatives.