Performance Measurement in Financial Sector Institutions: The Impact of using MultiCriteria Performance Measures on Managerial ,Used

Performance Measurement in Financial Sector Institutions: The Impact of using MultiCriteria Performance Measures on Managerial ,Used

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The financial sector is seen as the economic backbone of every country, thus, the various stakeholders in the sector (emphasis placed on managers and organisations) are expected to carry out their responsibilities to the highest satisfaction. In order to ensure higher performance, the performance of these stakeholders need to be measured against targets, benchmarks or any indicator set by the organisation. The financial sector has long been characterized by measuring only financial performance of its institutions, leading to authors and a number researchers to call for the adoption of both financial and nonfinancial indicators in measuring the performance of managers and organisations. This book seeks to assess the impact of using the proposed multicriteria performance measures on managerial and organisational performance in financial sector institutions.

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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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