Performance Oriented Management: A Practical Guide,Used

Performance Oriented Management: A Practical Guide,Used

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Today's Best Performance Improvement Practices Tailored to Government PerformanceOriented Management: A Practical Guide for Government Agencies will help you make a smooth transition from a management philosophy that is reactive and taskoriented to one based on a vision of accomplishment. With this practical, authoritative, and comprehensive guidebook, you'll have a tested framework and process for making the change to performance improvement. The method is based on the acclaimed Malcolm Baldrige Assessment Criteria for performance improvement, which are regarded as a national benchmark. PerformanceOriented Management will give you a solid understanding of the basics of performance improvement. With this musthave resource, you'll: Get a detailed method to position your organization for major change Understand the benefits of performanceoriented, rather than taskoriented, management Learn how to determine your destination (vision) and your starting point (assessment) Discover why top management must initiate and drive the change Learn why assessment and strategic planning are of paramount importance not addon programs for an alreadyoverloaded workforce Find out why it's critical that planning drives the budget, rather than the budget driving planning. Develop a stepbystep, comprehensive, topdown method for implementing performance improvement

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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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