Title
Practical Benchmarking Implementation in Small and Medium Enterprises: Critical Success Factors and Implementation Framework,Used
Delivery time: 8-12 business days (International)
This book is an attempt to propose, formulate and develop a suitable critical success factors (CSFs), framework and systematic guidelines for benchmarking implementation especially dedicated to the SMEs in the manufacturing sector. These CSFs, framework, and systematic guidelines are tailored to the needs; characteristics and resources constraints of SMEs, which is hopefully suitable, effective, and can help them in their effort to be more effective and competitive in the market place. The SMEs? overall perception of the nine CSFs and their practice were found to be significantly different because most of them placed high level of perception of importance on the CSFs,however in terms of practice it was still low. The proposed conceptual framework and CSFs were validated empirically by conducting case study at six SMEs involved in the manufacturing of automotive parts and components.
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Shipping & Returns
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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