Title
Principles Of Service Marketing And Management-new
Delivery time: 8-12 business days (International)
Aimed At Courses In Undergraduate Service Marketing And Management, This Clear, Accessible Book Presents An Integrated Approach To The Study Of Services That Places Marketing Issues Within A Broader General Management Context. It Emphasizes The Fact That Service Organizations Differ In Many Important Respects From Manufacturing Businesses, Requiring A Distinctive Approach To Planning And Implementing Marketing Strategy. Coverage Is Comprised Of 16 Chapters And 12 Short To Mediumlength Cases That Let Readers Apply What Theyve Learned To Realworld Settings And Fully Understand The Complexities Of Service Managementincluding The Interactions Between Marketing, Operations, And Human Resources.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.