Title
Procuring Complex Performance: Studies Of Innovation In Productservice Management (Routledge Studies In Business Organizations -new
Delivery time: 8-12 business days (International)
This Book Examines The Management Of Procuring Complex Performance (Pcp) In Largescale Programmes That Includes The Downstream Support Phase In Sectors Such As Construction, Healthcare, Transport, Aerospace, Marine And Defence. It Brings Together A Series Of Edited Chapters To Explain Why The Traditional Combination Of Linear Project Management And Highly Detailed Contracts Are Now Unsuited To The Dynamics Of Emerging Customer Requirements Based On Performance And Outcome. Working With Leading Business Professors Across The Uk And Europe, Caldwell And Howard Present The Case For Why Largescale Programmes Of World Class Organizations Often Represent A Shifting Frontier Between The Boundaries Of Publicprivate Provision And Silos Of Operations Expertise. Adopting A Procurement Perspective, The Authors Explain How Complex Performance Means Not Just Coping With The Dynamics Of Buyersupplier Relationships, But Incorporates The Shift From Production Orientation Towards Availability Of Bundled Services Such As Maintenance And Upgrade Delivered Over Extended, Often Multidecade Timeframes.The Strength Of Pcp Is Its Empirical Casebased Support For New Business Models Based On Throughlife Management, Availability Contracting And Service Support Which Challenge Simplistic Notions Of Dyadic, Hierarchical Relationships And Transfer Of Risk To The Supply Base. This Unique Publication Is Essential Reading For Scholars And Practitioners Seeking To Understand The Context Of Innovation And Supply As A Coordinated And Integrated Approach To Managing And Procuring Complex Performance.
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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