Title
Protocol: The Power of Diplomacy and How to Make It Work for You
Delivery time: 8-12 business days (International)
President Obamas former United States chief of protocol looks at why diplomacy and etiquette matterfrom the international stage to everyday life.History often appears to consist of big gestures and dramatic shifts. But for every peace treaty signed, someone set the stage, using hidden influence to effect the outcome. In her roles as chief of protocol for President Barack Obama and social secretary to President Bill Clinton and First Lady Hillary Clinton, Capricia Penavic Marshall not only bore witness to history, she facilitated it. From arranging a room to have an intended impact on the participants to knowing which cultural gestures earned trust, her behindthe scenes preparations laid the groundwork for successful diplomacy between heads of state around the world and tilted the playing field in her team s favor.If there s one thing that working at the highest levels of government for over two decades has taught Marshall, it s that there is power in detail and nuancethe micromoves that affect the macroshifts. When seemingly minor aspects of an engagement go missing or awrya botched greeting or even a poorly chosen menuit alters the emotions and tenor of an exchange, setting up obstacles rather than paving a way forward. In some cases, an oversight may put the entire endeavor in jeopardy.Sharing unvarnished anecdotes from her time in officeharrowing near misses, exhilarating triumphs, heartwarming personal storiesMarshall brings us a master class in soft power, unveiling the complexity of human interactions and making the case that etiquette, cultural IQ, and a flexible mindset matter now more than ever. When the notion of basic civility seems to be endangered, Protocol reminds us how critical these principles are while providing an accessible guide for anyone who wants to be empowered by the tools of diplomacy in work and everyday life.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Protocol: The Power of Diplomacy and How to Make It Work for You'? A: The book focuses on the significance of diplomacy and etiquette in both international relations and everyday life, as shared by Capricia Penavic Marshall, who served as chief of protocol under President Obama.
- Q: Who is the author of this book? A: The author is Capricia Penavic Marshall, who has extensive experience in diplomatic protocol and served in high-level government positions.
- Q: What can I learn from this book? A: Readers can learn about the power of detail and nuance in diplomacy, the importance of cultural understanding, and practical tips for effective engagement in various situations.
- Q: Is this book suitable for professionals outside of government? A: Yes, the principles discussed in the book are applicable to anyone interested in improving their diplomatic skills and understanding of social interactions.
- Q: How does the author support her insights in the book? A: Marshall shares personal anecdotes, historical examples, and lessons learned from her experiences in high-stakes diplomatic situations.
- Q: What is the format of the book? A: The book is available in hardcover format and contains 448 pages.
- Q: When was 'Protocol: The Power of Diplomacy and How to Make It Work for You' published? A: The book was published on June 23, 2020.
- Q: Can this book help with everyday social interactions? A: Yes, it provides practical guidance on etiquette and cultural awareness that can enhance personal and professional relationships.
- Q: What type of readers would benefit from this book? A: Individuals interested in self-improvement, professionals in diplomacy, or anyone looking to enhance their social skills would find this book beneficial.
- Q: Are there any specific skills or strategies discussed in the book? A: The book discusses strategies related to effective communication, understanding cultural gestures, and the importance of preparation in diplomatic settings.